Política de envío

1. Order processing

All orders are processed and shipped from our warehouse in the United States.

Order preparation and processing takes approximately 1 to 5 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order ships, you will receive an email with its tracking information.

2. Estimated delivery times

Delivery times may vary depending on the destination country, the shipping method selected and local customs processes.

European Union

For customers in European Union countries, the estimated delivery time is:

International standard shipping: 7 to 20 business days
International express shipping: 3 to 10 business days

These times are estimates and may be affected by:

Customs processes
Import inspections
High-demand seasons
Weather or logistics conditions
Carrier delays

Force Parts Industries cannot guarantee exact delivery dates for international shipments.

3. Taxes, VAT and import duties

All orders shipped outside the United States may be subject to:

VAT (Value Added Tax)
Import duties
Customs fees
Local administrative charges

These costs are not included in the product price or the shipping cost, unless expressly stated during checkout.

The buyer is solely responsible for paying any taxes or additional charges required by the customs authorities of their country.

We recommend checking your local import regulations before placing an order.

4. Tracking information

Once your order ships, you will receive a tracking number to follow the status of the shipment.

It is the customer's responsibility to provide a correct and complete delivery address. Force Parts Industries is not responsible for delays or losses caused by incorrect information provided by the buyer.

5. International orders – Customs clearance & import responsibilities

For all international orders, customers are responsible for verifying that the products they purchase can be legally imported into their destination country.

Import regulations vary by country and may require additional documentation, import permits, technical approvals, safety certifications, or other authorizations from local customs or government authorities.

It is the customer's responsibility to:

Verify all applicable import regulations and product restrictions before placing an order.
Obtain any required import permits, approvals, certifications, or documentation applicable to the importer.
Cooperate with customs authorities and shipping carriers to complete the customs clearance process.
Pay any applicable import duties, taxes, customs clearance fees, or other charges, unless otherwise expressly agreed at checkout.

Force Parts Industries provides the applicable export and shipping documentation but does not guarantee that a product will be approved for import into every destination country.

If a shipment is delayed, held, rejected, or refused by customs due to unmet local import requirements or the customer's failure to provide required documentation or payments, any resulting storage, return, reshipping, or disposal costs may be charged to the customer, to the extent permitted by applicable law.

Refunds and returns in these circumstances will be reviewed in accordance with our Refund Policy and applicable consumer protection laws.

By placing an international order, the customer acknowledges their responsibility to verify and comply with the import requirements of their destination country.

6. Damaged products or incomplete orders

If your order arrives damaged or incomplete, please contact our support team within 48 hours of delivery and include:

Photos of the package
Photos of the product
Your order number

This allows us to review the case and offer an appropriate solution.

7. Delays beyond our control

Force Parts Industries is not responsible for delays caused by situations beyond our reasonable control, including:

Customs holds
Strikes or logistics disruptions
Natural disasters
Government restrictions
Carrier issues